As a company built on relationships, we take pride in having long-term employees who understand and appreciate doing whatever it takes to take care of customers. This long-term vision is just one of the things that makes iCare’s team the right one for you.

We take the time to review each client’s specific insurance needs and offer competitive options and solutions without compromising necessary coverages.

Trained and professional staff are key

All iCare staff are licensed, ensuring you get solid, knowledgeable advice and support from trained industry professionals. We support our staff to stay current in the industry through ongoing training and professional development in the latest in risk management, customer service and product knowledge. This translates into advice for you that is up-to-date, accurate and insightful.

Active involvement in claims settlement

We know that, when you buy insurance, you’re hoping you never have to file a claim. But if you do, you’ll want to have an iCare professional on your side, actively helping you walk through the steps to getting your life back in order. It’s another of the things we do to go above and beyond to make things go as quickly and smoothly as possible.

Senior Leadership Team

As business partners and owners, Tom & Karen share a combined 50+ years of business experience. They’re proud to have assembled a strong team of professionals including the following senior leadership team members:

Interested in becoming a member of the iCare Insurance Team? Check out our Careers page.

Tom Siracusa

President & Managing Partner

Karen Matheson

Co-owner & Managing Partner


Give us a call directly during working hours
(Mon-Fri 9am-5:30pm, Sat 9am-5pm)
at 604-628-5177

or email us at


One of our specialists will get back to you right away!