One of iCare’s central philosophies is that people want to do business with people, real people.
So we work hard to build relationships with our clients, week after week, year after year.
For some of our business clients, we’ve been building those relationships for decades now. We do this not only to maximize coverage and minimize risk to their business, but also to develop trust and a better understanding of their needs and how we can help.
Our business insurance policies are built on the importance of understanding your business, big or small, and ensuring the right policy for you.
Social media and customer service
For some companies, social media can be an important tool as they try to use it as a substitute for spending the time to create real connections with their clients. The truth is: there is no replacement for good customer service. People want to do business with people they know they can rely on.
While awareness and recognition can sometimes be built through savvy social media, nothing replaces the value of face-to-face interactions and knowing that you, as a customer, are dealing with more than just “a brand.”
It’s a marathon, not a sprint
iCare believes in the value of taking the time to get to know our clients on an individual level. Building up relationships can be extremely rewarding, which is why we treat all of our clients as people first, and businesses second.
If you have questions or want to know more about how we can help protect you and your business, and start building a lasting business relationship, call one of our iCare business insurance specialists today at (604) 628-5177.